Red Hot Internet Marketing

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Email Marketing Systems

I’ve been testing out email marketing systems for ages. And as I test there are even more new ones coming on to the market.

My focus was on having a robust reliable system with no advertising, easy to use (I want to delegate the task eventually to someone else), and above all low cost – it may be my Scottish heritage coming out but I love to get the best deal I can!

Here’s what I’ve tried:

  • GroupMail – probably my first attempt outside of using Outlook. It has a free version but it’s limited to 100 and its free version limitations annoyed me after a while. I wasn’t persuaded to buy their upgrades because of the nuisance value but I know people who use it and love it.
  • Campaign Monitor – I love the work these guys produce and it is a great standard pricing model but I found it was too techie for me  to be able to delegate the email marketing to a novice later. A lot of people use CM (links are ‘createandsend’) without realising it because they are using a reseller version through a web developer or similar. It works well if someone else does the back end for you. I just didn’t devote enough time to setting up templates for myself etc.
  • Interspire – again, these guys do great stuff and they have both an online and a self-install system. I shied away from the self-install job again because I want to simplify and automate things as much as possible and the online version wasn’t as competitively priced
  • Mailchimp – I was an early adopter of MailChimp and they were fast and streamlined. For me now though they seem to have become less easy and flexible. I couldn’t find a way to just send plain-text autoresponders for example. I’m still using MailChimp because they have a good free version – I’m just not sure I’ll go with them for my volume mailings
  • Constant Contact – a great reliable system and one of the early email marketing companies. Just not price competitive enough for me
  • YourMailingListProvider  seems promising but I didn’t really give them a red hot go. Since I first looked at them thought they have become more professional
  • VerticalResponse  I liked them, I really did but I had trouble getting access to my account and couldn’t resolve it. I don’t think I’m even on their mailing list anymore!
  • iContact – I signed up with these guys recently for a 12-month package at a really good price. What I like about them is the simple interface  I can train a monkey (sorry, MailChimp) how to use their system and I can do either text or html for broadcasts or autoresponders. I’d like an easier way to access support but following their tutorials pointed out a couple of things that made life easier. Not as intuitive as you think (like a lot of them) but works when you know how!
  • PHPList – I avoided self-install packages as I said even though this was a free and respected one (feel free to go this route if you’ve got a techie bent and time). Today I just noted that they have a beta-test version of a hosted solution. Best part is there is a free version and their upgrade plans are very competitive. One to watch as it rolls out.
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When Is It Best To Send Emails?

It’s a question a ton of people ask me and an expert once told me the answer … anytime. In other words just send regularly and worry about getting that as a habit before worrying about finessing timing etc. He was spot on. This research demonstrates that a lot of people are still sending once oa month  OR LESS!

For more insights and key takeaways from expert research into email marketing:

http://www.synotac.com/blog/website-design/10-billion-emails-cant-be-wrong-the-latest-email-research/

One thing I found interesting was that around 9.5 billion emails are circulating YET the majority of people are sending once a month or less! Talk about leaving money on the table.

Top 5 Email Marketing Tips

Based on these findings:

  1. send emails at weekends from time to time to test click through rates
  2. send emails on Thursday mornings BUT …
  3. make sure the content is great value because highest unsubscribes were also early morning!
  4. the more links throughout your email the greater the chance of click through
  5. send more frequently to increase familiarity and reduce unsubscribessend

Biggest Tip

Send emails regularly!

Make them highly relevant.

Make them high value.

Once you do that, then you can fine-tune.

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