I\u2019ve had a Seagate external hard disk drive for years and it still works well \u2013 the only problem I had was I accidentally threw out the power cable (doh!) and had great difficulty with the folk at Seagate to understand the product I had and whether they had a replacement cable. <\/p>\n
Then I had a Maxtor One Touch III which still works fault-free today. I use it when I\u2019m travelling to take a lot of my work files with me. It\u2019s only 80gb (that was big when new!) but does the job.<\/p>\n
Earlier this year I upgraded the external hard drive I use for backups to a 1TB Maxtor. And it\u2019s already making a very sick sound. Searching the internet I decided to stop trying to make it work by hooking it up to other computers as this may be causing damage. So, in my travels I found a news item that said Seagate had introduced Data Recovery Services to Australia a few years ago.<\/p>\n
I don\u2019t want to lose the data on my drive and I\u2019ve waited a couple weeks to see if I need what\u2019s on there. Turns out I do! Next step \u2013 find Seagate in Australia.<\/p>\n
Boy, has it been hard to find Seagate in Australia!<\/p>\n
I followed a number of web links to track them down, including the yellow pages, and after dialling about 7 numbers, finally ended up overseas. <\/p>\n
Fact is, it seems Seagate no longer has a physical presence in Australia . <\/p>\n
So, to make a warranty claim you need to go online at seagate.com\/warranty<\/strong> and if you need to get data recovery completed, obviously Seagate no longer do that here and have no recommended partner. The good news is that by having a Data Recovery expert open up the box and try to retrieve what is on the drive will not void the warranty itself \u2013 you just need to get a letter from the Data Recovery Centre to go with any warranty claim.<\/p>\n As at July 2011 the number to contact Seagate is 1800 147 201.<\/p>\n Good luck!<\/p>\n ps moral of the story is \u2013 always have TWO backups \u2013 one on your HDD and one off site, maybe in the cloud for business critical data.<\/p>\n","protected":false},"excerpt":{"rendered":" I\u2019ve had a Seagate external hard disk drive for years and it still works well \u2013 the only problem I had was I accidentally threw out the power cable (doh!) and had great difficulty with the folk at Seagate to understand the product I had and whether they had a replacement cable. Then I had… Read More »Seagate in Australia<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4,43],"tags":[135,136,134,133],"class_list":["post-412","post","type-post","status-publish","format-standard","hentry","category-service","category-tools","tag-external-drive","tag-external-hard-disk-drive","tag-maxtor","tag-seagate"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3M6th-6E","_links":{"self":[{"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/posts\/412","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/comments?post=412"}],"version-history":[{"count":0,"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/posts\/412\/revisions"}],"wp:attachment":[{"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/media?parent=412"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/categories?post=412"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redhotinternetmarketing.com\/blog\/wp-json\/wp\/v2\/tags?post=412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}